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Onboarding a limited number of practices for Q3.

FAQ

Questions, answered.

What practices ask before they switch — pricing, onboarding, the AI, your specialty, and your data.

Getting started & switching

Most practices are live in about two weeks. We connect to your existing EHR, assign a dedicated biller, and start working claims — no big IT project.

No. We work inside the EHR you already use. No migration, nothing new for your team to learn.

Most practices keep their front desk and hand us the billing grind — submission, follow-up, denials, appeals, and patient balances. Your team gets back to patients.

Yes. As we move forward together, we'll connect you with a practice similar to yours so you can hear how it has gone.

Pricing

A percentage of what we collect — typically about half what a hand-keyed biller charges. We'll quote your exact rate on a call.

Traditional billers charge 5–7% because the work is done by hand. AI does the heavy lifting on every claim, so one skilled biller covers far more — your rate runs about half, with a human still closing every claim.

No surprises. We lay out every number — rate, what's included, and onboarding — on the call before you decide.

How the work gets done

Yes. A dedicated biller from our team is assigned to your practice and reachable directly — the same person every time, with callbacks in hours, not a ticket queue.

AI works every claim, so your biller has the time to fight the hard ones most companies write off. Chasing exactly those denials is what we're built for.

Yes — we run the full cycle, including patient follow-up. We send statements and chase balances the way you'd want your own patients treated: courteous, clear, and never aggressive.

The AI

A scrubber checks format and codes — it proves a claim is clean. Ours weighs how each payer has actually paid claims like yours and predicts whether it will be paid, then fixes it before it goes out. Clean isn't paid.

No. AI does the routine; our experienced team makes the judgment calls, files appeals, and signs off. A human reviews anything that needs a decision — nothing is auto-sent and forgotten.

No. AI suggests codes with the rule behind each; our certified team keeps the final say. We optimize for accuracy and getting paid — not inflating codes.

Your specialty & payers

We tune billing to how each specialty actually denies — behavioral health, physical therapy, primary care, pediatrics, cardiology, OB/GYN and more. If we don't list yours, tell us on the call.

Yes — Medicare, Medicaid, Medicare Advantage, and commercial plans. Our AI reads each payer's recent behavior, so claims are shaped to how that payer actually pays.

Security & data

Patient data lives in a HIPAA-compliant, U.S.-based environment, covered by a BAA and SOC 2 Type II controls — never offshored, never sold.

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